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Research & PublicationsDoctoral Program

Value in the services economy is driven and determined by consumers and delivered through a complex web of relationships. We have developed a conceptual model for understanding the nature, delivery, and exchange of service value and assessing value network complexity. Read more.
The complexity of the healthcare system makes large-scale and fundamental changes difficult to implement and evaluate. We aredeveloping an online game, Health Advisor, for managing healthcare delivery and in which new products, ideas, concepts and policies can be tried out. Read more.
Ever wonder why so many ugly, boring cars make it to the market? Working with General Motors, we studied the ten best and worst cars in the last 50 years, all defined relative to the market objectives for these offerings.
Read more.

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Networks & Enterprises (CS 8803)
Theory, research, and methodological introduction to the study of complex networks in organizational contexts

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The Tennenbaum Institute 2004-2011

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TI Annual Report

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